Patient Information and Forms
Thank you for choosing Port Huron ENT for your ear, nose, throat, and audiology needs! Please find our office and cancellation policies, insurance information, and more. Please call us if you are unable to find the information you need.
What information do I need to make an appointment?
When calling to make an appointment, you will be asked a few questions, and in order to provide you with the best possible service, we ask that you have some information available when you call:
- Please be as specific as possible when describing your problem, as this will allow us to dedicate the appropriate amount of time for your appointment with your provider
- Please have your insurance information available
- You will be told if a referral from your primary care physician is required. If so, you must bring it with you to your appointment.
- Please note: Patients under 18 must be accompanied by a parent or legal guardian
What should I bring to my first appointment?
- Prior to your initial visit, please register and complete your new patient registration through our Secure Patient Portal. If you are unable to complete your Registration and Health Forms online please arrive 15 minutes early to your appointment to complete the forms.
- Your insurance cards and photo ID
- List or bottles of all medications you are taking
- Your referral form (if required)
- Copies of all previous tests that have been performed.
- If you have had CT scans, MRI’s, or X-rays, bring the actual films along with the reports.
What health insurance plans do you accept?
We accept a wide variety of health insurance plans.
Do you have a patient portal?
Yes! The Port Huron secure patient portal provides a convenient way for you to complete or update your information in the comfort of your home and at your convenience. Patients who have been seen in the past are required to update paperwork yearly. The patient portal allows you perform many tasks:
- Request Appointments
- Ask Questions
- Pay your Bill on Online
- Request Prescription Refills
What forms of payment do you accept?
Port Huron ENT accepts Cash, Checks, Mastercard, Visa, and CareCredit. However, we unfortunately do not accept personal checks for hearing aid purchases.
CareCredit helps you pay for out-of-pocket healthcare expenses for you and your family. Once you are approved, you can use it to help manage health costs not covered by insurance. Apply for CareCredit.
Do you have downloadable surgery instructions?
What do I do in the event of an emergency?
- Please go to your local emergency room.
- If you are a post-operative surgical patient or if you have an urgent medical problem and need to reach the on call physician, please call our office. Our in-office phone system will prompt you on how to page the on-call physician.
How can I reach my provider if I have a medical question?
If you are calling to ask a question of your provider, please state the nature of your problem. Our receptionist will direct your call to the nurse who will bring your question to the attention of your provider. Please understand that it may be necessary to make an appointment to properly diagnose and treat your problem.
How can I get my prescription refilled?
If you are calling to renew a prescription, we have a prescription refill line available. Please leave your name, telephone number, name of medication, pharmacy name and location and phone number. Please be aware, prescription refills will be available at your pharmacy within 24 hours pending physicians approval. If there is a problem with your refill request, you will be contacted by our nursing staff.
What is your appointment cancellation policy?
If you are calling to renew a prescription, we have a prescription refill line available. Please leave your name, telephone number, name of medication, pharmacy name and location and phone number. Please be aware, prescription refills will be available at your pharmacy within 24 hours pending physicians approval. If there is a problem with your refill request, you will be contacted by our nursing staff.
What hospitals is Port Huron ENT affiliated with?
Dr. Brettschneider and Dr. Obermyer are affiliated with McLaren Port Huron Hospital, Lake Huron Medical Center, and Ascension River District Hospital.
McLaren Port Huron Hospital
Lake Huron Medical Center
Ascension River District Hospital
What is the No Surprises Act and how does it affect me?
Under the No Surprises Act, you have certain rights and protections against surprise medical bills. When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.